Cancellation Policy

Updated and In Effect: January 1st , 2023
If  for any reason you do need to cancel your upcoming appointment please read the cancelation policy below . If there are any issues finding the  e-mail, please call the shop + use Instagram or Facebook
Our cancellation policy is for the protection of our artists and their investment of time and resources used to prepare for your upcoming appointment. When a cancellation happens without sufficient notice, we are often unable to fill the scheduled block of time with another client, resulting in a loss of income for our artists. 

At Nineten, we are dedicated to making your custom tattoo experience as proficient and streamlined as is possible. Therefore, we ask you to please read our cancellation policy carefully and consider the commitment when booking a tattoo at Nineten tattoo studio.

CANCELLATION RATES 
On booking your appointment or one month prior to your appointment date , you will be required to pay a 50% deposit to secure the booking. Failure to cancel 5 WORKING DAYS PRIOR TO YOUR APPOINTMENT, using any of the method stated above will result in LOSS OF DEPOSIT

CANCELLATION FEE EXEMPTIONS
It is at the sole discretion of the artist to review the cancellation submission and determine if a cancellation fee will be accrued. We understand we are adults with families, so we understand when difficult situations arise. Providing a valid reason for cancelling does not guarantee any fees will be waived, however, your artist may choose to waive any fees based on the reasons provided – again, at their own discretion. 

RESCHEDULING 
If you are unable to keep your appointment, but would like to reschedule for a later date, we still require a submission of our Cancellation Form to properly notify your artist. Your artist will then correspond, at their earliest convenience, to reschedule your appointment within their availability.   *Note: There may be a considerable duration between your original appointment and your rescheduled appointment (a few months apart, in some cases) as some of our artists fill their schedules far in advance and may not have availability shortly after your initial appointment. Notifying your artist as soon as possible can sometimes assist in rescheduling a sooner date.